Scaled 3x with Intelligent Automation
How 6 weeks of automation unlocked 3x capacity and cut costs by 70%
C21NET was losing hours to manual data entry and missing leads due to slow response times. Indigo Tech Foundry rebuilt their operations in 6 weeks.
Results
98%
Faster processing
Listing setup cut from 30+ minutes to under 60 seconds.
70%
Leaner operating costs
Far less overhead from repetitive manual work.
3x
Bigger capacity
The same team now handles triple the volume.
40%
Higher lead generation
Faster automated responses capture leads before they go cold.
The bottleneck
Growth was hitting a ceiling
Before we partnered, C21NET's growth was capped by its own processes. A highly capable team was bogged down by admin:
The 30-minute hurdle
Every property listing took half an hour of manual data entry.
The bilingual bottleneck
Data was entered twice for the English and Chinese markets, doubling the chance of errors.
The speed-to-lead problem
Buyers and tenants waited 2 to 4 hours for a reply, putting deals at risk.
The team was stuck doing data entry instead of building relationships.
The transformation
We re-engineered the workflow
In 6 weeks we mapped, built and deployed an automation system tailored to C21NET. Here's what changed:
Instant bilingual listings
Data entered once now syncs and translates across platforms in English and Chinese in under a minute.
Zero-delay responses
Enquiries get an instant automated acknowledgement, keeping leads warm.
Reclaimed time
Over 40 hours a month handed back to the team, moving focus from admin to high-value client negotiations.
“This completely transformed how we work. What used to take half a day now takes minutes. Customer satisfaction has dramatically improved, and our team can focus on high-value client work — driving more deals.”
What we delivered
Listing automation
Data extracted from PDFs into bilingual listings.
Automated enquiry replies
Instant acknowledgement and routing of enquiries.
CRM integration
Enquiries and client data in one place.
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